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Returns & Exchanges

Due to the perishable nature of our authentic Indian meal kits, we cannot accept physical returns once a package has been shipped. However, if your order arrives damaged or fails to meet our quality standards, we are committed to making it right through a replacement or refund.

Return Process

  • 1.
    Inspect Your Order

    Upon arrival, please check your meal kits for any signs of damage or compromised packaging that may have occurred during transit.

  • 2.
    Contact Support

    If there is an issue, email our support team within 48 hours of delivery with your order number and clear photos of the damaged items.

  • 3.
    Quality Review

    Our culinary team will review your claim to ensure it meets our quality guarantee criteria and will process a resolution within 2-3 business days.

  • 4.
    Receive Credit or Replacement

    Once approved, we will either ship out a fresh replacement of your meal kits or issue a full credit to your original payment method.